Collection and Use of Personal Information
- While using the newtechq8.com website, you will provide us with certain information, as described below (collectively referred to as “Personal Information”), which we may collect, store and use to provide the Services and perform our contractual obligations, and other such as allowing us to better understand our users and improve the experience and performance of the website for users;
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- Information about your name, address, phone number, email address, billing and debit and credit card information, order history, comments and information about your visits to and use of newtechq8.com (including your IP address, geographic location, browser type and version, operating system, referral source, length of visit, number of pages, site navigation, etc.).
- Information relating to any transactions between you and us or in connection with newtechq8.com, including information relating to any of your purchases of goods or services.
- Information you provide to us to register with us as a registered user (including your account details).
- Information you provide to us to subscribe to newtechq8.com services, email notifications, and/or e-newsletters.
- Any other information you choose to send to us, opinions including reviews of products/services.
- We may use personal information you provide or that is obtained by us:
- To register you on newtechq8.com and administer and provide our Services, as described in .
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- To fulfil our agreement to provide services to you, including those relating to the purchase and processing of products and obtaining payment;
- To analyse and learn about your personal shopping preferences (e.g. market, customer and product analysis) to enable us to review, develop and improve the products and services we offer, and to enable us to provide you and other customers with relevant information through our marketing programmes. We may use your personal information to make decisions about the use of automated technology, for example to automatically select products and services that we think will interest you from your stored information. We may keep you informed of these products and services including special offers, discounts, promotions and competitions (including products and services of other companies and organisations) by any of the following methods: email, telephone (including automated calls), text messages (SMS), other electronic messages such as picture messages, mail, fax or otherwise.
- When you provide us with your information, you will be given the option to indicate if you do not wish to receive information about these products and services either from us or from carefully selected third parties. To administer any prize draws or competitions in which you may wish to participate.
- We may add the personal information you provide to us to information we receive from third parties (such as credit agencies).
Prevent fraud
- In order to protect our customers and ourselves from fraud and theft, we may share all or any of the personal information we obtain (for example, to confirm identity and other information in customer records, including how you manage your account), with other third parties, companies, retailers, financial institutions and others (including law enforcement agencies) involved in fraud prevention and detection, for their use in the same way.
Phone calls
- All phone calls (incoming/outgoing) may be recorded for content verification and may be used together with your data for purposes related to regulatory compliance, quality control, employee training, prevention or detection of criminal activity and for problem resolution.
Disclosure of your information
- While we will make every effort to protect and maintain the confidentiality of the information provided to us, we may share your personal information with other third parties, companies, retailers and organizations that provide us with services or products that we offer to you through newtechq8.com, for the following reasons:
- To companies and other organizations to conduct any prize draws or competitions.
- To our agents, employees or third parties who provide services to us.
- any person to whom we appoint or transfer our rights and duties under our agreement with you.
- if we are required to do so, or if the law compels us to do so either in connection with any legal proceedings or future legal proceedings, or in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
- In carrying out the activities specified in this section, we may transfer personal information to reputable organizations or companies outside Kuwait. We take steps to ensure that your information is given the same level of protection as is required of us under applicable Kuwaiti law. By agreeing to the Terms and this Privacy Policy, you consent to the sharing of such personal information.
- If G-Store is sold to a third party, or G-Store otherwise becomes the subject of a merger, consolidation or acquisition, it becomes necessary for us to transfer personal information to a third party, and G-Store in such a case requires that the third party handle your personal information with the same level of care that we have provided to you.
Cookies
- New and emerging technologies on the Internet help us to customize the visitor experience. G-Store may use these new technologies, including cookies or other technologies, to remember your information when you use newtechq8.com. We may use these technologies to track activity on newtechq8.com, prepare reports, assess trends, and monitor the way in which newtechq8.com is used. By agreeing to the newtechq8.com Terms of Use and this Privacy Policy, you confirm your consent to G-Store's use of cookies and other such technologies for these purposes. If you do not wish to receive cookies, you can change your Internet browser settings to erase all cookies from your computer's hard drive, block all cookies, or receive a warning before a cookie is stored.
Protection
- We take all reasonable steps to protect against unauthorized access, use, modification, disclosure or destruction of personal information. We protect any personal information we collect using appropriate means, and G-Store is not responsible for any unauthorized access or use by third parties, unless such access is enabled due to our gross negligence or willful misconduct.
- Protecting your personal information is very important to us. Therefore, we take the following precautions, among others, to better protect your personal information;
- We will take reasonable technical and organizational precautions to prevent the loss, misuse or transmission of your personal information including the use of Secure Sockets Layer (SSL) software. Our site is certified by VeriSign and transactions conducted through our site and partnership with KNET;
- We will store all personal information you provide to us on our servers (password, firewall). All electronic transactions you make or receive will be encrypted using SSL technology.
- We only display the last four digits of your credit/Knet card, while in case of using Visa or MasterCard the CVV number written on the back of the card will be requested, and when using Knet cards you will be asked to enter your PIN when using the Knet card. However, it will be necessary to give the entire card number to the appropriate company (Knet or MIGS) during the process.
- It is important for you to protect against unauthorized access to your account, password and computer so you should ensure that you log out of your account when you exit newtechq8.com.
Product Review
- About two weeks after you receive your product, we may send you an email inviting you to review and rate the product you purchased. Additionally, we may occasionally ask if you would like to answer questions about your product, as submitted by other customers.
Please note the following:
- Your opinion may be shared on other websites of Newtech and/or its branches.
- After you submit your written review, it usually takes 72 hours for the review, question or answer to appear on newtechq8.com in line with our publishing guidelines.
- You can submit your opinion anonymously or if you prefer you can leave a rating review only.
- It is not possible to edit/remove your review after submitting it. If you require any further information about this service or would like your review to be removed you can contact Customer Services.
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- You have the option to obtain a copy of the personal information we hold about you. Providing this information is subject to:
- Receiving a written request from you;
- Pay a fee of (1 KD);
- Providing appropriate proof of identity (for this purpose, we usually accept a certified copy of your passport or civil ID card as well as an original copy of a utility bill showing your current address).
- We may withhold such personal information to the extent permitted by law.
- You may instruct us not to use personal information for marketing purposes by email at any time. If you are concerned that any of the personal information we hold is inaccurate, you may contact us.
- newtechq8.com may contain links to other sites. G-Store is not responsible for the privacy practices of sites that it does not operate. We encourage users to read the privacy statement of each site that collects personal information.
- Any changes to this Privacy Policy will be posted on newtechq8.com and in relation to any personal information and other information we collect in the future will be effective as of the date of posting (see posting date above). It is your responsibility to review this Privacy Policy from time to time and to ensure that you are aware of any changes. We may also notify you of changes to our Privacy Policy by email.
