Delivery within Kuwait covers all six governorates: Capital, Hawalli, Farwaniya, Mubarak Al-Kabeer, Ahmadi and Jahra. Orders are processed within one to two business days of payment confirmation, then delivered within another one to two business days depending on the area, meaning most orders arrive within two to four business days. Delivery is free for orders of thirty dinars or more, and one dinar for orders below that, and the fee appears on the checkout page before confirming the order, so no fees are added afterwards. Installation is a separate service ordered with the product in the same order, and its fee is fixed and doesn't change by area: car device installation in front of your home for ten dinars, at the Al-Rai workshop for five with the wires hidden inside the upholstery, smart lock installation and app programming for ten, projector and home cinema installation with angle adjustment for ten, and a free site inspection for a home electric car charger before purchase. The Al-Rai showroom is open for anyone who prefers to see products before ordering, at Block 1, Street 10, Shops 1, 2 and 3.
Governorates and areas covered by delivery
The table shows the six governorates and the main areas of each. Delivery covers the entire governorate, not only the areas listed.
| Governorate | Areas include |
|---|---|
| Capital | Sharq, Mirqab, Qibla, Dasma, Shamiya, Rawda, Khaldiya, Kaifan, Daiya, Bneid Al-Gar |
| Hawalli | Hawalli, Salmiya, Jabriya, Bayan, Mishref, Salwa, Rumaithiya, Shaab, Zahra, Siddiq |
| Farwaniya | Farwaniya, Al-Rai, Khaitan, Ardiya, Andalous, Jleeb Al-Shuyoukh, Sabah Al-Nasser, Riggae |
| Mubarak Al-Kabeer | Sabah Al-Salem, Messila, Qurain, Abu Ftaira, Adan, Qusour, Al-Masayel |
| Ahmadi | Fahaheel, Mangaf, Abu Halifa, Mahboula, Dhaher, Riqqa, Hadiya, Sabah Al-Ahmad, Wafra |
| Jahra | Jahra, Taima, Naseem, Qasr, Oyoun, Waha, Saad Al-Abdullah, Sulaibiya |
How long does it take for an order to arrive?
Two stages: order processing within one to two business days of payment confirmation, then delivery within another one to two business days depending on the area. This means most orders arrive within two to four business days from the moment of purchase. Full policy details are on the shipping policy and delivery fees page.
Delivery fees
Delivery is free for orders of thirty dinars or more within Kuwait, and one dinar for orders below that. Fees appear on the checkout page before confirming the order, and no hidden fees are added afterwards.
Installation services and fees
Installation is a separate service from delivery, ordered with the product in the same order. These are the available services and their fees:
| Service | Fee | What it includes |
|---|---|---|
| Car device installation in front of your home | 10 KD | Dash cam, smart screen or CarPlay unit; the technician comes to your location |
| Car device installation at the shop | 5 KD | At the Al-Rai workshop with wires hidden inside the upholstery and device programming |
| Smart lock installation and programming | 10 KD | Installation on the door and pairing with the mobile app |
| Projector and home cinema installation | 10 KD | Mounting the device and screen, adjusting angles and correcting the projection |
| Electric car charger installation inspection | Free | A visit before purchase in which the technician determines the route and cost |
You'll find the rest of the services and accessories in the services and accessories section, and car protection services in the Car Protection and PPF section.
Viewing at the showroom
Anyone who prefers to see the device before ordering will find the NewTech showroom in Al-Rai: Block 1, Street 10, Shops 1, 2 and 3. You can reach it via Google Maps by searching for NewTech Store Al Rai Kuwait. For inquiries before visiting: WhatsApp on +96522009897 or phone +96522009897.
What is usually installed in each category
Car devices such as dash cams and car screens need wiring run inside the upholstery, which is why installation at the workshop or the in-front-of-home installation service is recommended. Smart locks need drilling and routing on the door plus app programming. Projectors need mounting, angle adjustment and projection correction.
Frequently asked questions
Is delivery available in all areas of Kuwait?
Yes, delivery covers the six governorates: Capital, Hawalli, Farwaniya, Mubarak Al-Kabeer, Ahmadi and Jahra. Delivery time varies by area within one to two business days after processing.
How much is the delivery fee?
Delivery is free for orders of thirty dinars or more. Below that, a delivery fee of one dinar is added. No other fees are added at checkout.
Does the technician come to the house for installation?
Yes. Car device installation in front of your home is ten dinars, smart lock installation and programming is ten, and projector and home cinema installation is ten. The service is ordered with the product in the same order.
What is the difference between installation at the shop and installation in front of your home?
Installation at the shop takes place at the Al-Rai workshop for five dinars and includes hiding the wires inside the car's upholstery and programming the device. With installation in front of your home, the technician comes to your location for ten dinars.
Where is the NewTech showroom?
In the Al-Rai area: Block 1, Street 10, Shops 1, 2 and 3. You can reach it via Google Maps by searching for NewTech Store Al Rai Kuwait.
